PRIVACY POLICY

The Childrey Cellar Ltd is committed to upholding your confidence and trust, and therefore employs the following policy to protect any information provided to us. It is The Childrey Cellar’s policy that any information provided by you is private and confidential. The information you provide is held in a secure location and is only accessible by the relevant staff for the purpose in which it was intended. Some information may be used from time to time to contact you (or your company) about The Childrey Cellar’s products, services or offers. Under no other circumstances will we transfer, sell or pass-on personal information. 

THE TYPE OF INFORMATION WE COLLECT

We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, address and email) and payment details (including credit card information).

HOW WE COLLECT INFORMATION

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated.

WHY WE COLLECT PERSONAL INFORMATION

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate The Childrey Cellar;

  • To provide our site Users with ongoing assistance and support;

  • To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

HOW WE STORE, USE, SHARE AND DISCLOSE OUR SITE VISITORS' PERSONAL INFORMATION

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

HOW WE COMMUNICATION WITH YOUR SITE VISITORS

We may contact regarding your order, to notify you of a payment problem or a shipping delay. Or we may contact you for the purpose of marketing or to poll your opinions through surveys or questionnaires. For these purposes we may contact you via email, telephone, text messages, and postal mail.

HOW SITE VISITORS CAN WITHDRAW THEIR CONSENT

If you don’t want us to process your data anymore, please contact us at info@thechildreycellar.com or send us mail to: The Old Bakery, High Street, Childrey, OX12 9UA.

PRIVACY POLICY UPDATES

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@thechildreycellar.com or send us mail to: The Old Bakery, High Street, Childrey, OX12 9UA.